In some instances, staff will request an account owner log in and update details like responses to questions that were provided during registration for the Child Care contract. If you need to update your Emergency Contacts and/or Authorized Pickups, select here for details on making those changes.
Note: If you are not seeing the Modify button, staff may have the option disabled. Please contact the program staff directly to have any details manually changed.
Use the steps below to make updates online:
• Log into your account.
• You should see the message Welcome to your account at the top. If you are not seeing that message, select Explore All Programs then View Your Dashboard or scroll to the footer and select Your Dashboard. If using a mobile device, select the menu with the compass icon on the left to see the Dashboard option.
• Under the Your Accounts section, select where it shows the program which includes the contract you need to adjust (it will show the account number and the name(s) of your student(s). For example, if updating responses for School Year, be sure to select that contract vs the one for Summer or Breaks/Holidays.
• Select the first contract under Current and Upcoming Contracts.
• Scroll to the bottom to view Registration Questions. Select Modify on the right. Once any changes have been made, scroll to the bottom and select Save. If necessary, repeat for any other contracts for students attending that same Season.
• If using a mobile device, when you select the contract, it defaults to the Details tab. Select the Questions tab (shown below) then select Modify on the right. Once any changes have been made, scroll to the bottom and select Save. If necessary, repeat for any other contracts for students attending that same Season.
