Upon downloading the Child Care Attendance app, it’s important to make sure certain iOS features are established for notifications, access, and more. You can use any device running iOS 13 (and later) including iPhones and iPads to access the app.
General Note: When choosing what devices to purchase, we advise choosing iPads of the most recent two generations. This ensures compatibility while providing the longest support from Apple.
Downloading the App
- Launch the app store on your iOS device
- Enter Eleyo Child Care Attendance app into the search bar
- Select the Eleyo Child Care Attendance app icon
- Select the download option
Enabling Notifications
Enabling notifications upon downloading allows site staff to receive real-time data syncing, even when the app is not currently in use.
Navigate to Settings on your iPad/iPhone
- Tap Apps
- Tap Attendance
- Tap notifications
- Under notifications
- Tap allow notifications
- Tap the alerts you would like enabled
- Lock screen
- Notification center
- Banners
- Tap sounds and badges for notifications
Allowing Access
After downloading the Child Care Attendance app, it’s important to allow the app access to certain iOS features including cellular data and background refresh.
Navigate to Settings on your iPad/iPhone
- Tap Apps
- Tap Attendance
- Under Attendance
- Tap background app refresh on
- Tap cellular data on (if available)
Note — When prompted later, allow the app access to additional iOS features like the device’s camera.
Compatible devices
The Child Care Attendance app will work on all versions of iOS 13 and later, though we recommend using devices of the most recent two generations.
If you cannot get access to devices of the two most recent generations, you can use the list provided below to see all of the devices you can choose. iOS 13 can be installed on the following devices:
iPads
iPad (9th generation)
iPad (8th generation)
iPad (7th generation)
iPad (6th generation)
iPad (5th generation)
iPad Pro 11-inch (3rd generation)
iPad Pro 11-inch (2nd generation)
iPad Pro 11-inch (1st generation)
iPad Pro 12.9-inch (5th generation)
iPad Pro 12.9-inch (4th generation)
iPad Pro 12.9-inch (3rd generation)
iPad Pro 12.9-inch (2nd generation)
iPad Pro 12.9-inch (1st generation)
iPad Pro 10.5-inch
iPad Pro 9.7-inch
iPad mini (6th generation)
iPad mini (5th generation)
iPad mini 4
iPad Air (5th generation)
iPad Air (4th generation)
iPad Air (3rd generation)
iPad Air 2
iPhones
iPhone 13 mini
iPhone 13
iPhone 13 Pro
iPhone 13 Pro Max
iPhone 12 mini
iPhone 12
iPhone 11
iPhone 11 Pro
iPhone 11 Pro Max
iPhone SE
iPhone XS
iPhone XS Max
iPhone XR
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus