Upon downloading the Child Care Attendance app, it’s important to ensure certain iOS features are established for notifications, access and more. Staff can use any iOS 13 (and later) device including iPhone and iPad to access the app.
Compatible devices
The app will work on all versions of iOS 13 and later. iOS 13 can be installed on the following devices:
iPads
iPad Pro 12.9-inch (4th generation)
iPad Pro 11-inch (2nd generation)
iPad Pro 12.9-inch (3rd generation)
iPad Pro 11-inch (1st generation)
iPad Pro 12.9-inch (2nd generation)
iPad Pro 12.9-inch (1st generation)
iPad Pro 10.5-inch
iPad Pro 9.7-inch
iPad (7th generation)
iPad (6th generation)
iPad (5th generation)
iPad mini (5th generation)
iPad mini 4
iPad Air (3rd generation)
iPad Air 2
iPhones
iPhone 11
iPhone 11 Pro
iPhone 11 Pro Max
iPhone XS
iPhone XS Max
iPhone XR
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone SE
Complete the Task
Enable Notifications — Enabling notifications upon downloading allows site staff to receive real-time data syncing, even when the app is not currently in use.
Navigate to Settings on your iPad/iPhone
- Tap apps
- Tap Attendance
- Tap notifications
- Under notifications
- Tap allow notifications
- Tap the alerts you would like enabled
- Lock screen
- Notification center
- Banners
- Tap sounds and badges for notifications
Allow Access — After downloading the Child Care Attendance app, it’s important to allow the app access to certain iOS features including cellular data and background refresh.
Navigate to Settings on your iPad/iPhone
- Tap apps
- Tap Attendance
- Under Attendance
- Tap background app refresh on
- Tap cellular data on (if available)
Note — When prompted later, allow the app access to additional iOS features like the device’s camera.
