With Eleyo, it is easy to request a change to the schedule of your child care. Note: Some programs may limit the ability to make these changes online. Please check with your district if you're not seeing the options below.
1. Navigate to your program's Eleyo site and select Sign In.
2. Sign into your account.
Your Dashboard is displayed.
3. Under Your Accounts select the desired Child Care Account.
4. Select to view the details of the specific contract you wish to change (i.e. select the School Year or Summer contract for the specific student that needs to be adjusted).
The child care contract page with the calendar is displayed.
5. Select Change Schedule.
6. Select the beginning and ending date for the change in schedule. If using a mobile device, a single month will be displayed. Use the Next and Previous buttons to navigate from month to month.
- If it is a Consistent Schedule contract, you may be able to add or remove days of the week for the entire contract after a specific date.
- If it is a Pick Your Day contract, select individual dates on the calendar to add or remove. You can select multiple dates by holding the Shift key on a Windows keyboard and selecting your first then last date.
- If it is a Pick Your Weeks, select the check box to add or remove a particular week.
7. Select Submit Contract Schedule Changes.
Your request to change the child care schedule is noted on the contract page and is pending approval from the program. If staff approve the change, you will receive an email confirmation and the schedule change will be reflected on the child care contract page. If any questions about what adjustments can be made online, please contact the program staff.