With Eleyo, it is easy to request a change to the schedule of your child care. Note: Some programs may limit the ability to make these changes online. Please check with your district if you're not seeing the options below.
1. Navigate to your program's Eleyo site and click Sign In.
The Sign In page is displayed.
2. Sign into your account.
Your Dashboard is displayed.
3. Under "Your Accounts" select the desired Child Care Account.
4. Select to view the details of the specific contract you wish to change (i.e. select the School Year or Summer contract).
The child care contract page with the calendar is displayed.
5. Select Change Schedule.
6. Select the beginning and ending date for the change in schedule. If it is a Pick Your Day (flexible) contract, select individual dates on the calendar to add or remove. You can select multiple dates by holding the Shift key on a Windows keyboard and selecting your first then last date. If it is a Pick Your Weeks, select the check box to add or remove a particular week. If using a mobile device, a single month will be displayed. Use the Next and Previous buttons to navigate from month to month.
7. Select Submit Contract Schedule Changes.
The child care contract screen is displayed showing the request for changes to the contract.
Your request to change the child care schedule is noted on the contract page and is pending approval from the program. Once staff have approved the change, you will receive an email confirmation and the schedule change will be reflected on the child care contract page.