As of 1/1/2025, MN UCare members will be issued a Visa branded prepaid benefit card. This new prepaid benefit card allows the person to enroll without any invoices being created for UCare and the district does not have to wait for reimbursement from UCare.
If the price of the class matches what is available on the benefit card, the consumer can enroll online as they can for any other class. However, if the class is more than what is available or the person only wants to use a portion of their benefit for a particular enrollment, the person would need to be enrolled from the Admin side.
This new prepaid benefit card is intended to work like a credit/debit card and should be treated the same from a card data security stand point. It is recommended that the person being enrolled log into their Eleyo account and set up a Saved Payment Method for their UCare prepaid benefit card which can be used by staff if needed when creating the enrollment. Details can be found here for Adding or Managing Payment Methods Online.
Below are the steps staff would use for enrolling the UCare member on the Admin side.
- A UCare member calls your district to register for a class.
- District staff create the enrollment using your program's standard processes.
- When selecting Checkout on the Admin cart, staff creates a payment using the UCare member’s Visa prepaid benefit card either with the payment method that was previously saved by the consumer (recommended) or by entering the full card data as a credit/debit card.
- It is not recommended to store any credit/debit card details as notes in the system. Staff can enter the UCare membership/member number to the Staff Notes on the enrollment show page or the UCare member's profile show page (optional).
- If there is any balance to be paid, staff can use the Add Another Payment option in the Admin cart before selecting checkout to collect the remaining amount immediately or they can select Process Payment to only collect only the UCare portion.
- If there is a balance to be paid, the UCare member can log into Eleyo and make the payment directly. There are multiple ways to see the amount still owed and make the payment online.
- If sent a course confirmation email, they can select the Make a Payment button in the email.
- When viewing their Dashboard, they will see the amount owed under the Your Invoices section or by selecting the enrollment under Current & Upcoming Enrollments.
- In the bottom footer, there is a Your History option. When selected, there is an Enrollments button to view the details of current and past enrollments.
- If using a mobile device, these options will be under the menu with the compass icon.