There are situations that require removing an entire mass invoice (i.e. if the date range or due date that was entered is incorrect). Use the following steps to remove all of the invoices that were part of the specific mass invoice:
- Select Child Care
- Select Mass Invoice
- Select the desired mass invoice from the list view then select Show Invoices on the right.
- On the right, select Remove.
- It can take a few minutes to complete the process.
In some cases, there may be manually created invoices that also need to be removed. Those can be located either in the individual child care accounts and selecting the magnifying glass to view that invoice or by going to Child Care > Invoices. In the list view, you would locate and check the box for the first desired invoice then select Remove on the right. Invoices in the list view can only be removed one at a time.