Administrative users can add individuals who are authorized and/or those who are not authorized to pick up a child from a Child Care Program. Most districts require some type of proof when someone is being flagged as not authorized to pick up a child (i.e. custody agreements, court documents, etc). For that reason, un-authorized pick ups can only be added by staff from the Administrative side of the system.
Each authorized or un-authorized pickup must exist in the system before adding them as a pick up. Search for the person using Contacts > People. If they are not in the system, they can be added by going to Contacts > People > Add User. To be added as an authorized pick up, you will need to include at least one contact phone number.
To add an Authorized or Un-authorized Pickup to the account:
- Point to Child Care.
- Select Accounts.
- Search for and select the Account to add a pickup.
- Select Show Account.
- From the Account show page, select Add Pickup
- In the top left, select the check boxes for the child/children the individual is authorized to pickup.
- Begin entering the name of the person Authorized to pickup the child. Select from the available names as it appears.
- Enter an un-authorized pickup if needed using the Add Un-Authorized Pickup. Note: If only adding an Un-Authorized Pick Up, use the red Remove icon to remove the blank entry field for Authorized Pick Up on the left (shown below).
- Repeat the steps to add as many authorized and/or un-authorized pick ups as needed (you can enter just one or more than one at the same time).
- Select Create.

To Remove an authorized or un-authorized pick up,
- Point to Child Care.
- Select Accounts.
- Search for and select the Account to remove a pickup.
- Select Show Account.
- Select the Pickups tab.
- Select the red Remove icon next to the person being removed.
Once the person has been added as an Un-authorized pickup, on the Attendance tab of the Child Care Attendance app, they will be displayed under the Child Info section as un-authorized (above the authorized pickups for the child). On the Kiosk tab, only the Authorized pickups will be listed (not the Unauthorized ones).