On the Administrative side, when a registration is entered for a person without an email address currently in their profile, the system will flag the enrollment on the Dashboard for needing a manual confirmation. There are also additional reasons why a person may not receive an automatic confirmation (i.e. if that course section was not set to send confirmation emails). A paper confirmation can be generated and if necessary, printed from the system then mailed or given to the person attending the class. When these steps are complete, that enrollment will no longer show it's waiting for manual confirmation on the Dashboard.
You can find the option to print the confirmation on the Enrollment show page which can be accessed from the Payment show page displayed immediately after processing that enrollment on the Admin side.
- From the Payment show page, select the magnifying glass next to the enrollment description line item so the Enrollment show page is displayed.
- Select Run Reports.
- Select Course Confirmation.
- Select Run Selected Reports.
- Select Continue.
- When the report is finished running, select the Download Finished Report(s) to view, save and/or print.
If the Dashboard is displaying the message Waiting for manual confirmation, when you select the View, use these steps to create the confirmation PDF:
- Check the boxes on the left for the ones that you are creating PDF files for.
- Select Reports in the top left (near your name)
- Select Course Confirmation.
- Select Run Selected Reports.
- Select Continue.
- When the report is finished running, select the Download Finished Report(s) to view, save and/or print.
You can also access the Enrollment Show Page to print the PDF from several other locations (Search and find the person that was enrolled then select Show User, select Courses from the grey toolbar then the magnifying glass for that course OR select Courses > Course Sections, find the Course Section that the person was enrolled in then Show Section, use the magnifying glass to view the enrollment for the person). Once the Enrollment Show Page is visible, follow the steps above to print the Course Confirmation PDF document.