Within the Child Care Registration Options, each individual Program can indicate whether first time families/accounts may register for a new Season.
When the option for Allow First Time and Inactive Accounts to Register is set to No, the system will not allow a student without an active and accepted contract in the current, upcoming or one season past to register a new contract in the upcoming Season. For example, if this is set to No, a student who attended in a Summer Season would be allow to register for the School Year Season because it is one season past. However, if a family has not had any contracts with this specific Child Care Program before, they will not be allowed to register.
Setting Allow First Time and Inactive Accounts to Register to Yes will allow anyone to request a contract.
To set the option to allow first-time accounts to register or not register:
- Point to Child Care
- Select Registration Options
- Select the desired Registration Option then select the Modify option.
- Change the setting to Allow First Time and Inactive Accounts to Register to reflect the desired choice.
- Select Save.
If your system is not allowing families from one previous season to register, check the Start and End date of all previous Seasons to make sure there is no overlap of dates into the current Season. This can be audited from the Child Care > Seasons list view by reviewing the Start and End Date columns.