Within Registration Options, Programs may indicate whether first time accounts may register for a new Season.
When the option for Allow First Time and Inactive Accounts to Register is set to No, the system will not allow any user without an active and accepted contract in the current, upcoming or one season past to register a new contract in the upcoming Season.
To set the option to allow first-time accounts to register or not register:
- Point to Child Care
- Select Registration Options
- Select the desired Registration Option then select Modify option.
- Change the setting to Allow First Time Accounts to Register to reflect the desired choice.
- Select Save.
Tip: If your system is not allowing families from one previous season to register, check the Start and End date of all previous Seasons to make sure there is no overlap of dates into the current Season. This can be audited from the Child Care > Seasons list view by reviewing the Start and End Date columns.