District contact information appears on invoices, receipts and other emails automatically sent from the system. It also appears under the Contact Us on your district's Eleyo site.
There are multiple levels where Contact Information can be added or updated to match your district's needs and setup. The first place is found under System Preferences. This is the highest level of contact information and is the default if other contact fields are not completed in the locations described below. The General Contact Information is the highest level. Contact Information for individual buildings is not included in any communication as the system relies on the details added into the fields listed below.
System > System Preferences > Contact Info
This Contact Information will be included if there are no other Contact Information set at a more specific level. This will show in all correspondences (including email and reports), the Contact Us page,
and by default in the header on the public side.
Child Care > Programs
This Contact Information will be included if the Site Level Contact Information is not set up.
Child Care > Sites
This is the most specific level. If there is Contact Information set here, it will be included rather than the Program and/or System level information.
Courses > Categories or ECFE > Categories.
This is the most specific level. If there is Contact Information set here, it will be included rather than the System level information.
If necessary, additional details around contact information can be added under the Confirmation Notes.
Important Note: If the red Remove icon is used to delete a field and it needs to be reflected again, please contact Support.
General Contact Information
Point to System.
Select System Preferences
On the left, select Contact Info.
On the right, update the desired Contact Information fields.
Select Save.
Child Care
Point to Child Care.
Select Programs or Sites
Select the one to modify the contact information for.
Select Modify Program or Modify Site.
Update the desired Contact Information fields.
Select Save.
Courses or ECFE
Point to Courses or ECFE.
Select Categories.
Select the one to modify contact information for.
Select Modify Category.
Update the desired Contact Information fields.
Select Save.