If needed, a dash (-) or an asterisk (*) may be added in place of a bullet when creating a list of items in the invoice Reminder field. Those characters will stay intact as part of a list in the email that is received by the account owner. Though bullets will look correct on the preview of the email from the Administration side of the system, bullets will automatically be converted to unreadable code which could be confusing when viewing it in the email the account owner receives.