Child Care Account Owners that need auto-pay to be split need to contact the Program staff to have it set up on the Administrative side of the system.
When staff is setting up a split auto-pay from the Administrative side of the system, if there is already an auto-pay up on an account, you must first remove the existing one using the red Remove icon next to it.
Once a split auto-pay has been set up for a Program and Account, the account owner can log in online and change the payment method being used for that split auto-pay (i.e. in case a card gets lost or stolen or they have to close a bank account, etc). They can also remove that split auto-pay online. They can not modify the percentage for the auto pay that was already set up by staff.
To add a split AutoPay to a Child Care Account between two or more payers, follow the steps below:
- Point to Child Care.
- Select Accounts.
- Search for and select the desired Account, then select Show Account
- Select the Add AutoPay
- Complete the Add Auto Payment Method form indicating the Percentage to Charge for the first payer and using their payment method.
- Select Add Auto Payment Method to save it.
- Complete steps 4 through 6 for the second payer indicating the Percentage to Charge for the second payer and using their payment method.
- Select Add Auto Payment Method to save it.