ECFE Courses that are set up to automatically charge on a specific date use the Recurring Payment feature. If a payment was not collected successfully, the payer will receive an automatic email to request that they login and pay. To view what payments were completed successfully or did not, view the Recurring Payment logs using the steps below:
- Point to ECFE
- Select Recurring Payment Logs.
- Search for and select the log that reflects when the payments were run.
- Select Show Log.
- The log defaults to the Errors tab. Select the Payments tab to see transactions that were processed successfully.