If you need to make a change to a contract that has already been invoiced for a specific date range or need to capture changes on a new invoice, you will need to remove the existing invoice. Note: When an invoice is removed, it will show a line item in the account history that the invoice was deleted. You are not able to see or retrieve the original invoice once it has been removed.
To remove an Invoice, follow the steps below:
- Point to Child Care.
- Select Accounts.
- Search for and select the desired account then select Show Account
- Select the magnifying glass next to the Invoice you wish to remove.
- Select Remove.
- Select OK.