Starting August 2019, the Child Care Attendance App allows your team to enable security codes for Authorized Pick-ups sign in and sign out. When security codes are enabled for a Child Care Site, authorized pick-ups must enter a six-digit code prior to signing student(s) in or out on the screen shot below. The Message of the Day will appear at the top of the Security Code screen.
Existing Sites may be modified to enable this feature, however, it is recommended to be sure to communicate with parents before this is enabled. The Child Care Attendance app also requires updating to version 3.6.1 or higher for the feature to be active.
Important Note: Once the option has been enabled, it can take up to 15 minutes for the system to generate and assign the security codes to the individual contracts on the Admin side. The Child Care Attendance app must also sync with the Admin side in order for the codes to be active and available for parents to use. Please be sure to leave sufficient time before any attempts to use the codes on the app.
Enable Security Codes for a Child Care Site
- Point to Child Care
- Select Sites
- Select the desired site from the list.
- Select Modify Site.
- In the grey Extra Options section, set On-site Security Codes to Yes
- Select Save
Set the Default for All New Child Care Sites
Setting the default to Yes within System Preferences will set the default for On-Site Security Codes to On for all new child care sites going forward (whether creating by selecting the Add Site button from the Child Care > Sites list view or when creating a new site by copying from an existing site using the Copy Site function).
Changing the default will not affect the setting for existing sites. Existing sites may be modified to enable or disable this feature (see steps above Enable Security Codes for a Child Care Site).
Use these steps to set the default:
- Point to System
- Select System Preferences
- Select Child Care from the list on the left.
- Select the preferred default (Yes = enabled/On, No = disabled/Off)
- Select SAVE
How Security Codes work on the Child Care Attendance app
When security codes are enabled for a Child Care Site, authorized pick-ups must enter six-digits before being presented with the screen to sign their student in or out. The security code is the Child Care Account Number prefixed by zeros. For example, if the Child Care Account number is 1234 or 56789, the code would be 001234 or 056789 respectively.
Authorized pick-ups use the same security code for Non-school days and sites.
Important note: It is not currently possible to modify or customize an account's assigned security code.
Where can families see their Security Code?
- Online Contract Overview Page (below)
- Account Page (online)
- Contract Page (online)
- Contract Confirmation Email (upon approval)
- Non-School Day Confirmation Email (upon approval)
NOTE: Staff may look up a student's security code at any time within the child information screen within the app, however, it is important to keep these codes secure like you would a password.