When viewing the show page of a Payment from the Administrative side of the system, you can modify the payer name or program that payment was intended for. You can also issue a full or partial refund and email or print a copy of the receipt.
If a payment has been applied to the wrong budget code, please email Support with the details to check if it can be updated in the system. Please include the Child Care Account number, the account owner's full name, the date and amount of the payment and what is the correct budget code it should reflect.
Note: Some payments are not able to be adjusted in the system and would have to be corrected through your business office/finance team.