Please note that there is not a way to un-merge Child Care accounts from the Administrative side of the system. Please exercise caution and verify all information before merging any Child Care Accounts.
To merge Child Care Accounts together, follow the steps below:
- Point to Child Care.
- Select Accounts.
- Type the parent (or child) name into the Search box, then select Search.
- Select the individual check boxes on the left for the two accounts to be merged and select Merge Accounts. Note: If Merge Accounts is greyed out, both check boxes are not selected.
- Review the text below the arrows to ensure you are merging the desired way and select on the arrow to change the direction of the merge if necessary.
- Select Merge.