When viewing the Relationships tab under a User/People Profile show page, there are icons that allow staff to correct details about the relationship or to add a new relationship, if necessary.
If the system is not reflecting the red Remove icon to remove a particular relationship, it is because that relationship is being created based on a different relationship currently in the system. For example, if an adult is listed as both the Parent to a particular child but also as a Child to the same student's other parent, that would create an incorrect sibling relationship. You would have to remove the Child relationship located under the other parent which would automatically remove the incorrect sibling relationship.
To verify and update the relationships, follow the steps below:
- Point to Contacts.
- Select People.
- Search for and select the person
- Select Show User.
- Select the Relationships tab.
- Make the necessary changes by using the icons to the right of the person's name. The red icon with the '-' is used to Remove a relationship. The House icon will toggle the option for Lives With or Does Not Live With, the Phone icon toggles the person as an Emergency Contact or not. Use the Add Relationship button to add any new relationships.